What is the primary goal of patient-centered care training provided by HealthStream?

The primary goal of patient-centered care training provided by HealthStream is to enhance the patient's experience and improve satisfaction. This approach emphasizes the importance of understanding and addressing the individual needs, preferences, and values of patients. By fostering a more empathetic and responsive healthcare environment, patient-centered care promotes better communication between healthcare providers and patients, leading to improved health outcomes and higher levels of satisfaction. This training encourages healthcare professionals to engage with patients actively, ensuring that their voices are heard in the decision-making process regarding their care.

In contrast, focusing solely on healthcare regulations does not encompass the broader objectives of patient-centered care, which prioritize the patient's experience above mere compliance. While accurate medication administration is crucial, it is just one aspect of patient care and does not reflect the comprehensive approach that patient-centered care embodies. Similarly, reducing costs is often a secondary benefit that can arise from improved patient satisfaction and outcomes but is not the primary focus of this training. The main emphasis lies in creating a supportive and respectful healthcare experience that centers around the patient's needs.