How does HealthStream address diversity and inclusion in training?

HealthStream addresses diversity and inclusion in training by offering courses that specifically promote cultural competency. This approach is essential because cultural competency is a critical skill in healthcare settings, enabling professionals to interact effectively with patients from diverse backgrounds. By focusing on this area, HealthStream ensures that its training equips healthcare workers with the knowledge and skills to understand and respect cultural differences, which ultimately enhances patient care and collaboration among staff.

In contrast, general training does not specifically tackle the nuances of diversity and cultural understanding, which can leave significant gaps in a healthcare professional's ability to serve a varied patient population. While cross-training across departments and creating diverse hiring programs may contribute to a more inclusive workplace, the direct impact on training and development related to cultural competence is best addressed through specialized courses. Therefore, offering targeted courses in cultural competency is a crucial step in promoting diversity and inclusion within training programs.